How Can We Help You?

Getting started is easy:

• Step 1: Create a free account
• Step 2: Browse our individual papers or view the complete pack
• Step 3: Select your plan and complete purchase
• Step 4: Access your papers immediately from your dashboard

All question papers are free to access. You only pay for the detailed answer solutions and premium tools.

We offer 3 flexible pricing plans:

• All Papers Pack: Complete access to all 350+ papers (Maths + English)
• Maths Papers Only: Access to all Maths papers only
• English Papers Only: Access to all English papers only
• Individual Papers: Buy answers for specific papers (£2.99 each)

All plans include detailed answer solutions, progress tracking, and unlimited tutor support for 1 year.

View detailed pricing

Yes! All question papers are completely free to access and download.

What you pay for are the premium features:

• Detailed answer solutions with step-by-step explanations
• Progress tracking and performance analytics
• Standardised score calculator
• Online marking tools
• Unlimited tutor support

Choose the Complete Pack if:

• Your child is targeting multiple schools
• You want comprehensive practice across all subjects
• You want the best value (saves over 90%)
• You need progress tracking and analytics

Choose Individual Papers if:

• You're targeting 1-2 specific schools
• You want to test the service first
• You're filling specific preparation gaps
• You have a limited budget

After purchase:

• Log in to your account at kidsmartapp.co.uk/signin
• Go to your Dashboard
• Click on "My Papers" or navigate to the specific paper
• Access questions (free) and answers (with your plan)

Your papers are available 24/7 from any device - desktop, tablet, or mobile.

Complete Pack: 1 year (365 days) from date of purchase

Individual Papers: Lifetime access to purchased papers

Both options allow unlimited practice attempts - retry papers as many times as needed.

To reset your password:

• Go to the Sign In page
• Click "Forgot Password?"
• Enter your registered email address
• Check your email for the reset link
• Follow the link to create a new password

If you don't receive the email within 5 minutes, check your spam folder or contact us.

We cover all major exam formats:

• CEM format - Multiple schools
• GL Assessment - Standard 11+ format
• Independent schools - Including top schools like Winchester, Westminster, etc.
• Grammar schools - Kent, Birmingham, Essex, and more
• ISEB, CSSE, SET - All covered

Papers are organized by school and year, making it easy to find exactly what you need.

Yes! Question papers can be downloaded as PDFs and printed for offline practice.

Answer solutions are available online through your account and include interactive features like:

• Step-by-step explanations
• Video walkthroughs for difficult questions
• Marking tools and score tracking
• Performance analytics

Our answer solutions include:

• Step-by-step explanations for every question
• Method breakdown and approach guidance
• Common mistakes to avoid
• Time-saving tips and exam strategies
• Mark schemes aligned with actual exam standards
• Video explanations for selected difficult questions

Yes, absolutely! You can upgrade at any time.

When you upgrade:

• Get immediate access to all 350+ papers
• Your previous purchases remain accessible
• Unlock premium features like progress tracking
• Pay one-time for full year access

Contact us to arrange an upgrade with credit for your previous purchases.

We offer a satisfaction guarantee. If you're not happy with your purchase within 7 days, we'll provide a full refund - no questions asked.

To request a refund, please contact our support team with your account details.

Your account is for personal family use only. You can use it on multiple devices for your child's preparation.

Sharing accounts with others violates our terms of service and may result in account suspension.

If you need multiple accounts (e.g., for a tutoring center), please contact us for group licensing options.

Yes! Unlimited tutor support is included with all plans.

Our support includes:

• On-chat support for questions about papers
• Help with understanding difficult concepts
• Guidance on preparation strategies
• Response within 2-4 hours during business hours

Additional services (at extra cost):

• One-on-one tutoring sessions (£25-40/hour)
• Writing evaluation and marking
• Crash courses on specific topics